Once you have decided that you would like to go ahead with your customised quotation, our office will reply to your email and call you to ensure we have everything in order. You will be sent a “Confirmation Letter” outlining all the details for you, and letting you know the details of your booking for the removal. Please check the details carefully and advise the office if there is any change on 1300 290 991. Arrival time confirmation will be given to you 48 hours prior to removal day.
When one of our team gives you your quotation, they will explain to you how the removal will take place and how long he expects to take for the whole removal process.
As soon as you realise there may be a problem with your moving date, please contact our office on 1300 290 991 to arrange a new pickup/delivery, time/day.
Not at all, our moving service rates are the same price even if there’s difficult access to a property. If you have plenty of stairs at your business or residence, we can’t justify that to be punishable by fee’s, so it’s the same price as a ground floor move.
Starcity Removals offers the cheapest rates available, and great customer service. Having years experience and well respected in our industry, we promise great service and great prices.
We are able to supply moving boxes in advance. Speak with our team to discuss your requirements.
Backloading is a common phrase used to describe a for affordable way to move smaller loads, so you can use a truck that is returning from a trip empty. This generally applies to interstate moves. This allows you to take advantage of the space and get cheaper rates.With backloading you are essentially sharing space with another person in the back of a truck and allows you to take advantage of free space left over. It is the most cost-effective option for moving over large distances.
Starcity Removals has the following insurance: 1. Public Liability for the sum of $20,000,000 2. Transit insurance for the sum of $75,000 of your furniture. With our professional wrapping we guarantee a 100% damage-free to your furniture, walls and doors
Yes, we have a specialist team to work anytime of the day or night to ensure your office is moved safely and securely. We can move and pack office furniture anywhere, anytime.
In addition to offering the highest quality of service, we offer a variety of packages that can offer a customised move for everyone.
Yes we do.
You can store your goods for as long as you require. Storage is charged on a weekly basis and you will receive an invoice/statement every month, depending on your payment option.